The Motley brand logo in black and writing next to it that says 10 years of purpose-driven skincare in green writing.


Does The Motley have a retail location?

We are exclusively online and dedicated to providing you with the most convenient and efficient e-commerce experience possible. We don’t have a permanent brick and mortar store at this time. However, occasionally we do temporary pop-up shops and the best way to stay informed about those is to follow us on Facebook or Instagram or to sign up to receive our newsletters.

How can I get in touch with you?

Email us 24/7 at

Call us at (888)-864-4944. We’re available from 10AM-5PM Pacific Standard Time (PST).


How much does shipping cost?

U.S. orders under $50 qualify for $8.00 flat rate shipping. U.S. orders over $50 will receive complimentary shipping. Orders going to Canada under $125, ship for $14.


What is your promotion code policy?

One promotion code can be used per order transaction. This does not interfere with the use of gift certificate codes. 

I received my order, but it appears something is missing.

Sometimes orders are shipped in multiple shipments. If so, your packing slip should note the split shipment, but if you have any questions or concerns, please don’t hesitate to contact our team at