The Motley

We invite you to receive FREE Smart Saver shipping on all domestic (US) orders of $45 or more. Smart Saver Shipping is $5.00 for orders less than $45. 

*Order total must exceed $45 after discounts or promotions are applied to redeem free shipping.

Domestic orders are dispatched through the United States Postal Service with upgradable options through FedEx.

We understand that getting your items quickly is important to you. Therefore, we aim to process all orders within 24 hours (Monday through Friday, excluding government holidays). Please understand that during busier times, such as weekends or holidays, processing may take longer.

US Domestic Delivery Times:

Delivery Option

Processing Time

Carrier Delivery Time

Total Delivery Time

Smart Saver Shipping

1-2 Business Days

West Coast: 2-3 Business Days

East Coast: 3-5 Business Days

2-7 Business Days

Express Shipping

1-2 Business Days

1-3 Business Days

3-5 Business Days

3 Day Express

1 Business Day

3 Business Days

3-4 Business Days

2 Day Rapid

1 Business Day

2 Business Days

2-3 Business Days

  

CANADA

Standard Shipping to Canada is $14 via USPS First Class Mail International. This service is not trackable and can take up to a month for delivery, although most orders arrive within 2 weeks.

Express Shipping to Canada is $29 via USPS, FedEx, or UPS. Orders are trackable and delivery time is 2-3 business days.

We offer our Canadian customers free Express Shipping for orders over $200!

RETURNS

If you are not 100% satisfied, you can return your item(s) within 30 days of purchase. We're happy to assist in returning or exchanging any items that might not have worked for you.

Products that are unused, in the state in which you received them and in their original packaging are returnable for a full refund. Opened or used products, as well as sale items, are returnable for store credit.

Please send an email including your name and order number to support@themotley.com to have your return processed. We will email you back with a prepaid shipping label and packing instructions (hang on to your original box!)

Any other questions? Get in touch! support@themotley.com